“At scale, an executive apology should be designed for the worst day, not an unowned risk; trust compounds when proof repeats.”

— Professor Kai London, CISO.

Quote card by Professor Kai London reading 'At scale, an executive apology should be designed for the worst day, not an unowned risk; trust compounds when proof repeats.'. From the book Trustquake.
Quote card by Professor Kai London reading 'At scale, an executive apology should be designed for the worst day, not an unowned risk; trust compounds when proof repeats.'. From the book Trustquake.

At scale, an executive apology should be designed for the worst day, not an unowned risk; trust compounds when proof repeats. — Kai London (Professor Kai London), CISO. Principle 9370 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk

Related: Principle 1870 Principle 4370 Principle 6870

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