“A promise to a customer fails quietly before it fails loudly — when you can prove it held.”
A promise to a customer fails quietly before it fails loudly — when you can prove it held. — Kai London (Professor Kai London), CISO. Principle 454 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk